At this time, we are not reporting any outages.

 

WHEN THE POWER IS OUT, WE'RE ON IT.

When your lights don’t come on when you flip the switch, NEP is here to help. We will work with the host utility in your area to restore power and to get you back up and running as soon as we can. We’re here to answer any questions you might have, so that you’re covered no matter what. Our NEP Resident Support team is available 8 am to 6 pm, Monday through Friday, and after-hours emergency support is there for you 24/7. Please contact us at 614.918.2031 or 877.818.2637 to report an outage or safety issues in your community. 


STORMS And outages Happen;
HERE's HOW TO HANDLE THEM.

Storms and outages happen. But with a few easy steps you can be ready for them. We've put together a handy checklist to help you create your Emergency Storm Kit. We've also compiled our best tips to help you prepare before an outage, stay safe during an outage and make sure things are in order once power has been restored. 

LEARN MORE