PaymentOptions.jpg

PAYMENT OPTIONS

 
 

At NEP we focus on delivering smarter energy without wasting your energy. So when it comes to paying bills and getting a hold of us we want to make it as convenient as possible. It all starts with one simple bill for electric and water. No more messing with multiple energy providers on different billing cycles. You simply pay one bill each month and you’re done. Speaking of paying bills, we give you several options for paying your NEP bill each month. Find the one that works best for you:

 
 

ONLINE

ONLINE BANKING
We’re a recognized payee with most major banks

NEP WEBSITE
Pay through My Account at no cost to you

IN PERSON

WALMART
Payments accepted in all locations in the continental US. Service fee of $1.00 for 3-day payment or $1.50 for next business day applies per each transaction.

KROGER
Payments accepted in all locations in the continental US. Service fee of $2.00 for next business day applies per each transaction.

NEP_Icon_By_Phone

PHONE

(877) 818-2637

AUTOMATED
Dial option 2 at no cost to you

LIVE SUPPORT
$3.50 service fee per transaction applies

 
 
NEP_Icon_Mail

MAIL

Nationwide Energy Partners, P.O. Box 183009, Columbus, OH 43218

NEP_Icon_Autopay

AUTOPAY

Pay automatically from your bank account or credit/debit card each month (no cost)

 
 
 

When you need to get a hold of us, finding support is just as easy. We offer 24-hour phone support and email response. Check out Support for all the ways to contact us. More convenience means you use less energy – pretty smart.

*We accept Visa, Mastercard, Discover as well as checks.

 
 

 

RESIDENT LOGIN

Want to pay your bill online? Log in to your resident account to learn more about your energy usage, view or pay your bills, or sign up for autopay for worry-free payments.

LOG IN

 
 
 
 

QUESTIONS?

Whether you have questions about your NEP account, want to check your current balance or report an issue, we're standing by and ready to help. Send us a message or give us a call.